Front Desk Positions

Job Summary

We are looking for the ideal candidate to fill the Front Desk Specialist position. The candidate must have a dynamic and professional personality and be a detail-oriented, enthusiastic, empathetic, self-motivated problem solver, and a team player, demonstrating positivity towards their role and the clinic's mission of providing exceptional patient care.

Key Roles and Responsabilities

Daily tasks include but are not limited to:

• Possess a professional personality with our patients, both in person and on the phone.
• Appointment Scheduling
• Verifying insurance benefits
• Register patients according to the clinic's guidelines and obtain all necessary documentation. 
• Verifying all patient information is entered correctly in EMR
• Collaborating closely with the central business office and medical staff to assure smooth patient flow and reduce wait times
• Quote patients and collect copayments/coinsurance amounts
• Multi-task between EMR and other platforms
• All other duties assigned by the clinic manager or practice administrator

Qualifications

BASIC QUALIFICATIONS:

• Must be computer knowledgeable
• Applicant must be polished and present excellent communication skills
• Experience in working in a private practice setting is highly desirable
• Applicant must have the ability to multi-task and have working knowledge of insurance terminology and claims processes
• Basic proficiency in MS Office (Word, Outlook)
• 3 year experience in medical front desk duties